2009 Ford Escape, Ford Edge, Ford F150 from Universal Ford Lincoln, Calgary

  • Universal Ford Lincoln
  • 2800 Barlow Trail N.E.
  • Calgary AB
  • T1Y 1A2 Canada
  • Toll-Free: 1-800-661-9770
  • www.gotford.com
(403) 369-4919
(403) 717-2434



Sterling Parts

Sterling Parts Department

We Built A Network That Works

Sterling dealers are supported by one of the most advanced parts distribution networks in North America, giving customers access to a wide range of new and remanufactured parts, accessories and components, including our private label products sold under the Alliance Parts brand name.

With over 750,000 order lines shipping per month from eight strategically located Parts Distribution Centers (PDCs) across the continent, Sterling dealers are your source for the parts you need. Encompassing nearly 2 million square feet of warehouse space and holding over 150,000 unique part numbers, our PDCs utilize the latest in product sourcing technology to offer unparalleled parts distribution throughout the Sterling dealer network... a network constantly working to help keep your business running smoothly.

Getting You The Parts You Need.

The key to Sterling's success is unmatched parts availability. With access to a global parts distribution chain, Sterling dealers are regularly supplied with time-critical deliveries. For example, our Memphis PDC is located next door to the Federal Express worldwide redistribution center, which means Sterling dealers can place orders as late as midnight EST for morning deliveries. That's fast! And that's just part of what makes our PDCs work as well as our parts do. With our PDCs boasting a national order fill rate consistently over 97%, Sterling dealers can be relied upon for some of the best parts availability in the industry.

Staying connected means serving customers better. Dealer systems are connected to the PDC network so they know where to get your parts first. A new supply chain management tool (MDI) helps Sterling dealers provide even greater parts availability and top quality customer support.

All these resources working together mean one important thing to you... getting you the parts you need, when you need them.


Please feel free to click on the button below to request information
from our knowledgeable staff in the Parts & Accessories department.

Submit a Parts Request On-Line


Ford Parts Department Hours Contact Information
Monday 8:00am - 5:00pm Phone: (403) 291-2000
Fax: (403) 291-3768
Toll-Free: 1-800-661-9770
E-mail:
Tuesday 8:00am - 5:00pm
Wednesday 8:00am - 5:00pm
Thursday 8:00am - 5:00pm
Friday 8:00am - 5:00pm
Saturday 8:00am - 12:30pm
Sunday Closed